Holiday-Ready Cold Chain: Framework for Perishables in Food & Beverage & Retail

Holiday demand punishes fragile processes. Promotions compress lead times, labor peaks collide with dock schedules, and one temperature slip can turn profitable inventory into shrink. 

A countdown calendar does not fix that. What does work is a reusable framework that turns peak season into a series of disciplined routines. At AJC Freight Solutions, “Service in every shipment.” means building a system you can run, measure, and continuously improve.

Pillar One: Capacity design, not capacity luck

Begin with a lane map that assigns each SKU family a mode, cadence, and backup. The point is not more trucks, it is a rhythm that the warehouse and transportation teams can count on.

  • Assign steady movers to reefer full truckload on fixed pickup and delivery windows.

  • Use refrigerated LTL and partial truckload for shorter promotion windows and mid-week fills.

  • Pre-reserve capacity with primary and backup carriers so last-minute demand does not push you into poor choices.

  • For export flows, book container drayage and port appointments well before the promotion calendar locks.

Outcome: fewer emergency expedites, predictable labor planning, and a stable cost per case.

Pillar Two: Product protection standards

Write down the non-negotiables that keep product in spec and make them easy to follow. Standards should be simple, visual, and posted at the dock.

  • Trailer hygiene, dry-out, and pre-cool confirmed before a door opens.

  • Pulp-temperature acceptance at the dock, with stop-load criteria that trigger re-work before doors close.

  • Airflow rules that any loader can apply without guessing.

  • Door-open targets and sequencing by shelf life to prevent warm time.

Outcome: a safer baseline that does not depend on heroics or the luck of a particular shift.

Pillar Three: Fewer touches, faster miles

Every unnecessary handoff creates dwell, damage risk, and heat gain. Engineer routes to do less, better.

  • Consolidate at regional hubs and zone-skip to destination regions to remove intermediate terminals.

  • Bypass the DC for short-dated items during narrow promotion windows; use LTL store-direct where time to shelf is the objective.

  • Keep base load flowing into DCs on full truckload, and use partial truckload or LTL to smooth spikes without over-stocking.

Outcome: fewer touches, shorter transit, and fewer claims.

Pillar Four: See risk early, act earlier

Visibility is useful only if it changes decisions quickly. Put transportation, warehouse, merchandising, and store ops on one set of facts.

  • A single view of ETA, temperature, and door events across truckload, LTL, drayage, and intermodal legs.

  • Alerts that are specific and routed to the person who can act.

  • Pre-defined responses for late vessels, yard congestion, or temperature drift so minutes do not turn into days.

Outcome: small issues stay small and resets hold their windows.

Pillar Five: Measure, learn, lock it in

Treat peak like a repeatable experiment. Measure what matters, publish the score, and promote the practices that worked.

  • Track on-time in-full by lane and facility, excursion minutes per thousand miles, spoilage and claims, detention and door-open minutes, and exception resolution time.

  • Run quarterly scorecards that rank carriers, lanes, and facilities.

  • Move winning packouts, airflow diagrams, and drop-trailer cadences into the standards library for next season.

Outcome: each peak gets easier, cheaper, and more predictable.

Share your peak calendar and lanes. We will map a pillar-by-pillar plan you can reuse every season. AJC Freight Solutions. Service in Every Shipment. Request a quote today!


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